Frequently Asked Questions
1. What services does HCP Travel provide?
We specialize in domestic and international flight ticket bookings through our authorized GlideFares API (IATA Code: 14014873). We also assist customers with hotel reservations and tailored travel solutions.
2. How can I book a flight through HCP Travel?
You can book flights directly on our website or contact our support team at booking@hcptravel.com. Our system shows live availability and competitive fares.
3. Can I cancel or change my flight booking?
Yes. Cancellation or modification is subject to airline policies. Any applicable service charges or airline fees will apply. Please contact us as soon as possible for assistance.
4. How long does it take to process a refund?
Refunds are processed as per airline policies. Generally, refunds take 7–15 working days after airline approval. Service fees charged by HCP Travel are non-refundable.
5. Do you offer group or corporate bookings?
Yes. We offer customized travel solutions for groups and corporate travelers. Please email booking@hcptravel.com with your requirements.
6. Is my personal data secure with HCP Travel?
Absolutely. We use industry-standard encryption and follow strict privacy practices. Please see our Privacy Policy for full details.
7. What payment methods do you accept?
We accept secure online payments via credit cards, debit cards, net banking, and other popular payment gateways listed during checkout.
8. Why should I book through HCP Travel instead of directly with the airline?
We provide a one-stop solution with competitive fares, personalized support, and transparent booking processes. We also offer guidance on cancellations, refunds, and travel documents.