At HCP Travel (“HCP Travel,” “we,” “our,” or “us”), we aim to make every booking smooth and transparent. This Refund & Cancellation Policy explains how cancellations, changes, and refunds are handled for bookings made on hcptravel.com.
1. Flight Booking Cancellations
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All flight bookings are subject to the cancellation and refund rules of the respective airline.
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Some tickets may be non-refundable or carry specific airline penalties.
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Service fees charged by HCP Travel at the time of booking are non-refundable.
2. How to Request a Cancellation
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To cancel a booking, please email booking@hcptravel.com or call +1-847-834-7186.
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Provide your booking reference number, passenger name(s), and travel date.
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We will process the request as per the airline’s policy and confirm by email.
3. Refund Processing
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Refunds are issued only after confirmation from the airline or service provider.
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Refund amounts will be credited to the original payment method used at booking.
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Processing timelines may take 7–21 working days depending on the airline and payment provider.
4. Date Changes & Rebooking
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Changes such as travel dates, passenger names, or routes are subject to airline rules and additional charges.
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HCP Travel cannot guarantee that changes will be possible after ticket issuance.
5. Hotel Bookings & Other Services
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Hotel cancellations and refunds depend on the terms of the hotel or supplier.
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Any non-refundable deposits or fees will be deducted from the refund amount.
6. No-Show Policy
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If a passenger does not show up for a flight or hotel stay, the booking will be treated as a no-show and refunds may not apply.
7. Service Fees
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HCP Travel’s service fees are charged for processing, support, and technology. These fees are non-refundable even if the booking is canceled or changed.
8. Contact Us
For cancellations, refunds, or questions:
📧 Email: booking@hcptravel.com
📞 Phone: +1-847-834-7186
🌐 Website: https://hcptravel.com
9. Policy Updates
We reserve the right to update this Refund & Cancellation Policy at any time to comply with airline or regulatory changes. Updates will be posted on this page with a new “Last Updated” date.